Privacy Policy


  1. By using the FORSUREGROCERY.COM, you agree to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy.  If you do not agree with the Policy, please do not use our website.
  1. What information do we collect about you? We collect personal information from you when you order from our Website. Website usage information may also be collected using cookies (as defined below). FORSUREGROCERY will collect information that personally identifies you and/or your location, where required (this may include your name, email address, home address, telephone number, geolocation, etc.), but only when you voluntarily give it to us. We collect this information exclusively to carry out the functions offered on the Website and to provide you with offers and information about FORSUREGROCERY and other services we think you may be interested in.
  1. Cookies Some of the information collected will not personally identify you but will instead track your use of the Website so that we can better understand how the Website is used by customers and in turn enhance and improve your experience in ordering grocery. We may obtain this information by use of cookies. Cookies are a small data file transferred to your device that recognizes and identifies your device and allows your device to ‘remember’ information from the Website for future use. Cookies do not contain any information that personally identifies you and we do not use cookies in order to obtain such information – your personal information can only be obtained by FORSUREGROCERY if you actively provide it to us. We may collect technical information from your mobile device or your use of our services through a mobile device, for example, location data and certain characteristics of, and performance data about your device, carrier/operating system including device and connection type, IP address, mobile payment methods, interaction with other retail technology such as use of NFC Tags, QR Codes or use of mobile vouchers. Your device and/or the web browser should allow you to refuse cookies if you wish by changing the settings.
  2. Storage and security of your personal information FORSUREGROCERY will use all reasonable endeavours to maintain the security of your personal information and to protect your personal information from misuse, interference and loss and against unauthorized access, modification or disclosure. We will destroy any personal information it holds about you which it no longer requires under the terms of this Privacy Policy. Where you have chosen a password to access certain services of the Website, you are responsible for keeping your password confidential. We recommend not sharing your password with anyone. Due to the nature of the internet, FORSUREGROCERY does not provide any guarantee or warranty regarding the security of your personal information during transmission to us or storage by us and you acknowledge that you disclose your personal information to us at your own risk. Please contact us immediately if you become aware or have reason to believe there has been any unauthorized use of your personal information in connection with the Website.
  3. How will we use the information we collect from you? You consent to FORSUREGROCERY collecting and using your personal information for processing and delivering the order placed on the Website and any other service provided through the Website. In particular you expressly consent that FORSUREGROCERY may disclose your personal information, including your name, email address, physical address and telephone number to riders delivering your order, either employed by FORSUREGROCERY or by third parties providing delivery services to FORSUREGROCERY. You agree to FORSUREGROCERY using your personal information for advertising and direct marketing purposes in order to inform you about the Website and the goods and services it provides, or other matters that it believes will be of interest to you. FORSUREGROCERY may disclose your personal information, and you consent to the disclosure of your personal information, to: other entities within the FORSUREGROCERY group of companies; and third parties engaged by FORSUREGROCERY or other members of the FORSUREGROCERY group to perform functions or provide products and services on our behalf such as processing payments, mail outs, debt collection, research, statistical information, marketing and direct or indirect advertising. We reserves the right to disclose your personal information if it is required or authorized to do so by law, or, if it is reasonably necessary in its opinion to protect the rights or property of FORSUREGROCERY or any third party, or to avoid injury to any person. If the FORSUREGROCERY business is sold or merges with another entity then some or all of your personal information may be passed to a third party.
  4. Other Websites Our Website may have links to other websites. This privacy policy only applies to the Website. You should, therefore, read the privacy policies of the other websites when you are using those sites.